Performance Management: Variances, KPIs, and Real Conversations
Explain the why, not just the what. Separate volume, price, and mix impacts; flag one‑time items; propose corrective actions. A retailer learned that promotions lifted units but crushed margin mix, prompting smarter bundles. The best variance decks end with clear owners, deadlines, and a follow‑up loop everyone respects.
Performance Management: Variances, KPIs, and Real Conversations
Choose a small set: revenue quality, gross margin, operating leverage, and return on invested capital. Make definitions explicit and consistent across teams. A services firm added utilization and project gross margin to its weekly dashboard and unlocked smarter staffing choices. Your budget should spotlight, not obscure, these signals.